Tryma BV (NL), located at Blankenstein 265, NL-7943 PG Meppel, is responsible for the processing of personal data as described in this privacy statement. This privacy statement does not apply to third-party websites linked to our site.

Contact details: http://www.tryma.eu, Blankenstein 265, NL-7943 PG Meppel, Tel. +31 (0)85 004 32 73

Personal data we process

Tryma processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

• First and last name
• Gender
• Address details
• Telephone number
• Email address
• IP address
• Other personal data you actively provide, for example by creating a profile on this website, in correspondence, or by phone
• Data about your activities on our website
• Internet browser and device type
• Bank account number

Special and/or sensitive personal data we process

Tryma does not process special and/or sensitive data. Our website and/or service does not intend to collect data from visitors under 16 years old, unless they have parental or guardian consent. However, we cannot verify if a visitor is over 16. We therefore recommend that parents monitor their children's online activities to prevent the collection of data without parental consent. If you believe we have collected personal data about a minor without such consent, please contact info@tryma.be so that we can delete this information. We do not process any other special and/or sensitive personal data.

Purpose and legal basis for processing personal data

Tryma processes your personal data based on consent, for the performance of a contract with you, to comply with legal obligations, and on the basis of legitimate interest, namely a commercial interest to ensure and optimize the proper functioning of our website. You have the right to withdraw your consent to the processing of your personal data at any time.

We process your personal data for the following purposes:

• Processing your payment
• Contacting you by phone or email to handle your request or provide our services
• Allowing you to create an account
• Delivering your products
• Analyzing your behavior on the website to improve the website and tailor our products and services to your preferences

Tryma also processes personal data when legally required, such as for tax purposes.

Automated decision-making

Tryma does not make decisions based on automated processing that could have (significant) consequences for individuals.

How long we retain personal data

Tryma does not retain your personal data longer than necessary to achieve the purposes for which your data was collected. We apply the following retention periods:

• Invoice, payment, and order data: 7 years
• Account data remains stored as long as your account is active

Sharing personal data with third parties

Tryma only shares personal data with third parties if necessary for the performance of our contract with you (e.g., PostNL for package delivery) or to comply with a legal obligation (e.g., tax authorities).

Cookies and similar technologies we use

Tryma only uses technical and functional cookies and analytical cookies that do not infringe on your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your convenience, such as remembering your preferences. They also help us optimize our website. You can disable cookies by configuring your browser to block cookies and by deleting previously stored cookies.

To analyze visitor behavior on our website, we use Google Analytics. To protect your privacy, we have a data processing agreement with Google in accordance with the Dutch Data Protection Authority guidelines, your IP addresses are anonymized, and no data is shared with Google. We do not use other Google services with Google Analytics cookies.

Tryma uses LinkedIn Insight Tag cookies to track your browsing behavior and provide tailored advertising.

Website visit monitoring

To measure business use of our website, we use the Leadinfo service from Rotterdam. This service shows company names and addresses based on our visitors’ IP addresses, but the IP address itself is not stored.

Accessing, modifying, or deleting data

You have the right to access, correct, or delete your personal data. You can also withdraw your consent for data processing or object to the processing, and you have the right to data portability.

Requests for access, correction, deletion, data transfer, withdrawal of consent, or objection can be sent to info@tryma.be. Please include a copy of your ID, blacking out the photo, MRZ (machine-readable zone), ID number, and citizen service number (BSN). We will respond as soon as possible, but within four weeks.

You also have the right to file a complaint with the national supervisory authority: the Data Protection Authority: Gegevensbeschermingsautoriteit.

How we secure personal data

Tryma takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you suspect that your data is not secure or there are signs of misuse, contact us by phone or at info@tryma.be.

Security measures implemented by Tryma include:

• Access to personal data is protected by username and password
• Security software such as antivirus and firewall
• Physical measures to protect systems storing personal data
• TLS (formerly SSL): your data is transmitted via a secure Internet connection, visible by “https” and the lock icon in the address bar